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Quest Diagnostics- Diagnostic Tests and Services

Our Vision

Dedicated people improving the health of patients through unsurpassed diagnostic insights and innovation.

Our Mission

We will be the undisputed world leader of diagnostic testing, information and services.

Quality

The patient comes first in everything we do. We strive to provide every patient and every customer with services and products of uncompromising quality - error free, on time, every time. We do that by dedicating ourselves to the relentless pursuit of excellence in the services we provide.

Integrity

Credibility is the key to our success; therefore, all of our processes, decisions and actions ultimately are driven by integrity. We are honest and forthright in all our dealings with our customers and with each other. We are responsible corporate citizens in the community we serve. We strictly comply with the laws and regulations governing our business, not only as a legal obligation and as a competitive necessity, but because it is the right thing to do.

Innovation

We constantly seek innovative ways to enhance patient care and provide value to our customers. We support the creativity, courage and persistence that transform information into knowledge, and knowledge into insights. We seek continuous learning through the adaptation of existing knowledge, as well as through experimentation, with the full understanding that we learn from our failures as well as our successes.

Accountability

As a company and as individuals, we accept full responsibility for our performance and acknowledge our accountability for the ultimate outcome of all that we do. We strive for continuous improvement, believing that competence, reliability, and rigorous adherence to process discipline are the keys to excellence.

Collaboration

We believe in teamwork and the limitless possibilities of collaborative energy. We achieve excellence by putting collective goals ahead of personal interests. We support and encourage open communication and meaningful cooperation among colleagues from varying backgrounds and disciplines. We respect individual differences, and we value diversity.

Leadership

We strive to be the best at what we do - both as a company, and as individuals. We embrace the qualities of personal leadership - courage, competence, confidence and a passion for surpassing expectations. We will provide growth opportunities for our employees, quality services and products to our customers and superior returns to our shareholders.




Diagnostic Tests and Services

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Diagnostic testing is essential to the basic management of patient care, allowing physicians to detect disease earlier, make diagnoses, prescribe therapies and monitor results.

Whether it's a routine lab test such as a CBC, or one of the most technologically advanced tests for detecting genetic deletions and mutations, such as the Spectral Karyotyping test, Quest Diagnostics provides the medical community with the most comprehensive laboratory testing menu available.

Through the combined resources of our regional laboratory facilities and Nichols Institute, we provide rapid answers to difficult medical questions. In addition, patients benefit from the convenience of accessing the nation's largest network of specimen collection sites with almost 2,000 Patient Service Centers located throughout the U.S.

Medical and Scientific Focus Areas

Anatomic Pathology

image: people at microscopesQuest Diagnostics offers a full range of anatomic pathology testing. Microscopic tissue and cell examinations, such as biopsies and Pap tests are performed by skilled physicians and technologists, enabling the diagnosis of cancer and other diseases. We are the nation's largest provider of anatomic pathology testing.

We are particularly proud of our role in introducing an important technological advancement in cervical cancer screening, called liquid-based cytology. This newer Pap technology provides numerous benefits over the conventional Pap smear:
    
  • Improved specimen quality with nearly 100% of the collected cells
  • Clear sample of cells is presented because blood, mucus and inflammation is removed
  • Ability to substantially reduce false negative rates
  • Significant reduction in “Unsatisfactory” and “Limited Adequacy” results
  • Increased detection of cervical disease

Quest Diagnostics has demonstrated liquid-based cervical cytology success and leadership by being early adopters of this technology and evaluating more liquid-based cytology samples than any other laboratory.

Gene-based Testing

The historic completion of the Human Genome Project in 2000 focused a spotlight on the diagnostic testing industry. By completing the mapping of approximately 100,000 human genes, the trailblazing scientists who were part of the project laid the groundwork for a new revolution in understanding the role those genes play in human health and disease. Today, Quest Diagnostics is the leader in gene-based testing, and is committed to building upon that leadership. Key areas of focus include commercialization of diagnostics applications in functional genomics (the analysis of genes and their functions), and proteomics (the discovery of new proteins).

Disease State and Disorder Testing

    

Quest Diagnostics concentrates on the following disease or disease groups to offer greater insights to physicians and healthcare providers:

Genetics / Heritable Diseases

Quest Diagnostics is the leader in Molecular Genetics, Biochemical Genetics and Cytogenetics. We pioneered new technologies such as Spectral Karyotyping, enabling doctors to diagnose certain genetic diseases where previously they could not. Maternal screening for birth defects and patient evaluation for inherited disorders are examples of services provided in the genetics laboratory.

Oncologic and Hematologic Disorders

Cancer is perhaps one of the most complex diseases facing doctor and patient. The Oncology Center at Quest Diagnostics is the focal point for answering questions and providing results to care providers. Through the years we have led the way in laboratory testing for cancers of the breast, prostate, ovary, and thyroid as well as leukemia and lymphoma. Our medical directors consult with physicians to optimize care for individual patients to diagnostic approaches. From screening to diagnosis to post-therapeutic monitoring, we offer one of the most comprehensive testing capabilities for the evaluation of cancer.

Cardiovascular Disease

Cardiovascular Disease, still the nation's number one killer, is a major focus for Quest Diagnostics. Traditional methods of assessing cardiovascular disease risk such as cholesterol, triglycerides, HDL and LDL are now supplemented by newer tests pioneered in our laboratory. Homocysteine, Cardio CRP and LDL Subparticles are but a few of the new tools we provide to physicians for more comprehensive risk assessment, diagnosis and therapeutic monitoring.

Endocrine System Disorders

Endocrinology testing and consultation have been long-standing strengths at Nichols Institute. Virtually every thyroid test performed today in hospitals and other laboratories was pioneered at Nichols Institute. In addition to thyroid testing, the endocrinology center provides answers on diabetes, bone disorders such as osteoporosis, infertility, pituitary disease, diseases of the adrenal glands, growth disorders and many metabolic disorders.
   

Infectious Diseases

HIV, Hepatitis, and Influenza testing are but a few of the many services offered in the infectious disease laboratory. Viral load and genotyping tests for patients suffering from HIV and Hepatitis B and C are available through our nation-wide network of regional laboratories. We also provide testing for resistant organisms as well as newly emerging strains of TB and other dangerous pathogens.

Toxicology

Toxicology can take on two distinct forms: drugs of abuse testing and therapeutic drug monitoring. In either case, Quest Diagnostics offers the most advanced methodologies available. Our toxicology labs provide accurate and rapid results on blood lead and heavy metals. Additionally, toxicology testing is available to help monitor patients on long-term drug therapy to ensure they are receiving the proper amount of medication to control their disease without reaching dangerous levels in the blood.


 
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Malaria
Malaria kills more than 1 million people each year. Most are young children in sub-Saharan Africa. "Free Africa from Malaria Now" is the theme of Africa Malaria Day, April 25, which this year marks also the first US Malaria Awareness Day.

Partners

Quest Diagnostics
American Society of Anethesiologists
Abkhazia Institute
WHO
Docotors Without Borders

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